Elevate Your Standards

Summary of Qualifications and Expertise

Owen A. Ramsay has been an ASQ Fellow since 2016, specializing in Business Assurance based ISO Management Assessments, recommending certification decisions, and validating compliance with ISO standards such as ISO 9001:2015 QMS, ISO 14001:2015 EMS, and ISO 45001:2018 OH&SMS. He has expertise in Lean Six Sigma Rapid Improvement Methodologies (LSSRIM) and Hoshin Kanri strategic planning to align management goals with stakeholder needs. His skills include training, implementation, auditing, and certification of management systems, advanced process control, and problem-solving tools application across various industries including manufacturing, mining, chemical processing, and utilities.

​

Education and Certifications

• Master of Science in Electrical Engineering (MSEE), Arizona State University, 1991, with a thesis on Statistical Process Control.

• Bachelor of Science in Engineering, University of California, Los Angeles, 1980, majoring in Chemical Engineering with a minor in Electrical Engineering.

• Certifications include QMS-ISO 9001:2015 Lead Auditor, EMS-ISO 14001:2015 Lead Auditor, OH&S ISO 45001:2018 Lead Auditor, Certified Quality Engineer, Certified Manager of Quality and Organizational Excellence, Certified Six Sigma Black Belt, and Certified Quality Auditor, all with current status.

Professional Experience

Amtivo Inc. / ASR / ISOQESMS (Apr 2023 - Present)

Owen conducts audits and supports management systems for ISO 9001, ISO 14001, and ISO 45001 registrations. His responsibilities include ensuring conformity with ISO standards, evaluating management system effectiveness, compliance with regulations, customer relations, contingency planning, root cause analysis, and providing feedback for continual improvement. He also audits OSHA regulations relevant to construction safety, including fall protection, scaffolding, hazard communication, and training requirements.

​

Lloyds Register Quality Assurance (LRQA) (Feb 2014 - Jan 2023)

As an Integrated Lead Assessor, Owen led assessments for Quality, Environmental, and Safety management systems across diverse industries such as mining, petroleum, chemical, and manufacturing. He managed assessment teams, produced detailed reports, maintained client relationships, and ensured compliance with accreditation requirements. He also promoted LRQA’s services and maintained professional competence through continuous development.

​

Consulting Engagements (2004 - 2014)

Owen provided Lean Six Sigma and ISO 9001 QMS consulting services to various organizations including:

• The Trinidad Cement Limited: Facilitated strategic planning and deployment using LSSRIM, trained leadership in Six Sigma tools, and improved operational metrics such as product output and maintenance completion rates.

• Intermediate School 59: Applied Lean Six Sigma for strategic planning, trained staff, and led improvement projects enhancing data analysis, stakeholder feedback, lesson quality, and staff training.

• Caricom Rice Mill: Led strategic deployment, process improvement training, and achieved significant productivity and earnings increases.

• Guyana Gold Mining Commission (GGMC): Conducted internal audits, extended ISO 9001 scope, prepared for surveillance audits, and aligned strategic goals with quality management systems leading to ISO 9001:2008 certification of the Land Management Department.

• Woodlands Hospital: Developed strategic plans using Hoshin-Kanri, trained leadership in Six Sigma, and led projects improving patient registration, reducing bad debt, and enhancing patient satisfaction.

• Brass, Aluminum, and Cast Iron Foundry: Applied Lean methodologies to reduce waste and improve supply chain efficiency through value-stream mapping and process mapping.

• Other engagements included Guyana Telephone & Telegraph Co., Demerara Distillers Ltd., Bosai Minerals Group, and Omai Bauxite Mining Inc., where he applied Lean Six Sigma, statistical process control, and advanced modeling to optimize processes and reduce costs.

​

Early Career Experience

• Honeywell (1988-1992): Developed process control software for pulp and paper manufacturing, optimized bleaching operations, and created operator interfaces.

• Motorola (1984-1988): Managed quality assurance and product quality engineering for tactical electronic hardware, applying FMEA, auditing processes, and improving yields.

• Bechtel Power Corp. (1980-1984): Inspected structural metal components and managed safety programs for nuclear power plant construction, ensuring compliance with OSHA regulations.

OSHA and Safety Expertise

Owen has detailed knowledge of OSHA construction standards, including fall protection, excavation, scaffolding, hazard communication, fire protection, electrical safety, general safety provisions, personal protective equipment (PPE), ladders, and scaffolds. He has managed safety programs using these regulations to ensure workplace safety and compliance.

Awards and Recognitions

Owen has been recognized as an ASQ Fellow (2016) and has presented at various ASQ conferences and symposia on Lean Six Sigma and quality management topics. He has held leadership roles in the ASQ Long Island section and contributed to global outreach and training initiatives.

Publications

He has authored several articles and papers on quality management, Lean Six Sigma, and ISO auditing, including titles such as “Reducing Variance,” “Knowing the Why,” “Assessing the Landscape,” and “Targeting Quality Cost,” published by the American Society for Quality.

Professional Affiliations and Interests

Owen is a member of multiple professional organizations including the International Association of Engineers, International Society for Measurement and Controls, Toastmasters Club, and the American Society for Quality. He is actively involved in community service through the Lions Club International and supports charitable and humanitarian efforts.